Home Forums Caso Studio (IT) Modulo 1 – Caso Studio – Problemi quotidiani Reply To: Modulo 1 – Caso Studio – Problemi quotidiani

Jenifer Thomas

In this situation, Luc’s reaction was not entirely appropriate, lacking empathy and emotional intelligence. His stress from work led to a lack of self-control, causing him to approach Antoine aggressively. This approach heightened Antoine’s confusion and suspicion, exacerbating the situation. Luc’s emotional awareness appears to be low, as he didn’t consider Antoine’s condition and feelings when trying to get him to take his medication. A better approach would have been to remain calm and patient, taking into account Antoine’s needs and emotions. Similarly, in wordpress website development, understanding users’ needs and emotions is crucial for creating an intuitive, user-friendly experience.